Accessibility Statement for Avalon Bus Services Inc.

This is an Accessibility statement from Avalon Bus Services Inc.

The Current Status of the Website 

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Avalon Bus Services is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

Disability Accommodating Website

Avalon Bus Services follows guidelines of the Americans with Disabilities Act (ADA), making sure its website is accessible to those with disabilities. We are constantly trying to make our site easily accessible.

What we are Doing to Improve Accessibility

Avalon Bus Services is constantly working toward its mission which is providing accessibility to the whole community in the same manner without compromising on its quality of services. We are updating our website to meet the standards and our buses to provide with as many features as possible to make the travels comfortable.

What to do if you Cannot Access Parts of this Website

Nevertheless, if you have a disability and are unable to find information on Avalon Bus Services’ website because of a problem with our site, you may find it easier to use an accessibility application. The application is listed below and helps you to navigate and find information on our website faster and with more ease. Click to learn more or download the eSSENTIAL Accessibility app.

ADA – Accessible Buses

Avalon Bus Services follows guidelines of the Americans with Disabilities Act (ADA) for their buses, ensuring that they can accommodate those with disabilities. The staff at Avalon Bus Services is trained to meet the needs of people with disabilities and we are here to help and aid you in the booking. Call our staff at (602) 639-9312 or if you have issues related to hearing, please email us at infonw@avalonbus.com for assistance and to know about the features available in our buses.

Our Commitment

In fulfilling our mission, Avalon Bus Services strive at all times to provide its bus services in a way that respects the dignity and independence of people with disabilities. We are committed to giving people with disabilities the same opportunity to access our services, allowing them to benefit from the same services, in the same place, and in a similar way as other participants.

In Case of Temporary Disruption

Avalon Bus Services will provide participants with notice in the event of a planned or unexpected disruption in the facilities or services usually used by people with disabilities. This notice will include information about the reason for the disruption, its anticipated duration, and a description of alternative facilities or services, if available. The notice will be delivered to participants by means of posting notices on our website or in certain cases through direct contact.

Feedback

We welcome your feedback on the accessibility of Avalon Bus Services. Please let us know if you encounter accessibility barriers on Avalon Bus Services:

• Phone: (602) 639-9312
• E-mail: infonw@avalonbus.com
• Visitor Address: 1000 Corporate Pointe Ste 150 Culver City, CA, 90230-7690 United States
• Postal Address: 1000 Corporate Pointe Ste 150 Culver City, CA, 90230-7690 United States
• eSSENTIAL Accessibility app.

We try to respond to feedback within 1 business day.