The Avalon Bus Fleet marries innovation, adaptability, reliability and efficiency to take your passengers anywhere they need to go. With multiple features synonymous with Service, your guests will also be transported in style.
Hand-picked to offer comfort and safety no matter the number of guests, Avalon Bus boasts a range of seating, legroom, spaciousness and luxury options in the variation of our nationwide fleet.
Innovation optimizes vehicle interiors with seating configurations and interior enhancements to achieve best-in-class spacing and coach design. Upscale is the new standard for maximum passenger and operator visibility, lumbar support seating, adjustable lighting and more. Quieter operations and stronger fuel economy are among our many criteria for the Avalon Bus fleet.
Know that Avalon Bus ranks safety as our primary concern. We are committed to adopting advanced technologies and rigorous training that benefit passengers and operators with the highest possible level of safety and reliability.
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Our statistics are based on the direct feedback of thousands of customers we have served over the decades, and we proudly provide them to you when making the important choice of service provider for your charter needs.
In 2017, customers gave Avalon Bus 98% in overall satisfaction, 97% in ‘willingness to rebook’ rating, and 97% in timeliness and safety. Avalon Bus drivers averaged a 98% customer satisfaction rating, and our customers rated our fleet at 99%. Decades of bookers and travelers have positively experienced and reviewed the Avalon Bus difference, which means you can book with extreme confidence.
Naturally customer satisfaction matters, but it’s more than just the ride we value. We prize the Avalon Bus customer experience from beginning to end; from the initial booking inquiry with our professional and 24/7 sales team, through the passenger experience to final billing.
Our ratings results take into consideration survey responses on a range of questions, including these aspects as well as driver experience, vehicle rating, and willingness to recommend Avalon Bus to others. There is no greater compliment that a positive customer referral, and we value each of the thousands we have received over the decades.
Safety is a top priority in any travel decision, and your bus charter should be no different. Naturally, Avalon Bus has invested deeply and consistently in passenger safety, driver training and our robust fleet through the decades. In fact, our safety performance is better than 95% of our competitors. We remain dedicated to making certain each leg of each journey is safe; continual preparation and attention to detail as well as in-depth driver training means Avalon Bus delivers the safest charter bus experiences to our valued customers.
The Avalon Bus fleet proudly includes multiple features to create a comfortable and pleasant journey as a matter of course in virtually every charter. The details of each vehicle may vary depending upon the size and scope of vehicle chartered, but generally include:
Climate-Controlled Air Conditioning & Heating Systems
Over-Sized Tinted Picture Windows
Reclining Seats with Generous Leg Room
Adjustable Foot Rests
Individual Reading Lights
Interior Overhead Racks
Large, Weather-Proof Luggage Compartments
Audio and Video Equipment